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Terms & Conditions

General

These terms and conditions apply to all transactions concluded with you, the customer, when you shop with Made In England Bags. Please read them carefully before placing your order and print a copy for your future reference. By purchasing from us you accept and agree to be bound by the terms and conditions which together shall constitute the entire agreement between you Made In England Bags. Made In England Bags reserves the right to alter these Terms from time to time.

Acceptance of orders

Made In England Bags validate your order and payment details you submit to us before your order can be accepted. Made In England Bags accept all orders for products and services subject to availability and certain security checks. Made In England Bags accept payment by most major credit and debit cards, by BACS or cheque. Payment will be received in full before the manufacture of your purchase unless account terms have been agreed. All credit and debit card holders are subject to validation checks and authorisation by the card issuer and Made In England Bags store will not be liable for any delays to your order this may cause. If the issuer of your payment card refuses to authorise payment to us or you fail our security checks, Made In England Bags will not be liable for any delay or non-delivery.

Products and Pricing

All product prices include Value Added Tax (“VAT”) where applicable. These may change in line with UK government, Customs and Excise, EU directives, and other legal interpretations issued by relevant authorities. Import duties and local taxes are NOT included in the quoted price of goods being delivered to outside the EU. You will be responsible for the paying of any and all import duties and local taxes including any administration charges upon receipt. Made In England Bags reserve the right to amend any prices without any prior notice and at any time and the right to add or withdraw any product at any time. Transactions also require the use of the security code (CV2) number from the back of your credit or debit card. This information is only available with physical access to the card and is not stored by the web site. Made In England Bags will take all reasonable care to keep the details of your order and any credit card information secure but unless Made In England Bags have been negligent, Made In England Bags will not be liable for any losses you may suffer as a result of unauthorised access by a third party to the information transmitted by you when ordering products or services from the online.

Ordering

As our items are bespoke to you we will check all details and confirm colour and material choices before going into production. Made In England Bags will ask you to sign to say you are happy with what we are about to manufacture for you. Once the order has been signed off we will go into production. Once production has commenced no order can be cancelled and no refunds will be given. Please make sure you provide accurate contact details including a telephone number in case we need to call you about the order We aim to have you reorder from us again or recommend us to friends and colleagues so we will do everything we can to build a strong relationship between us.

Delivery

Your order will normally be dispatched within 14 – 21 working days of placing and payment of the order. Whilst Made In England Bags make every effort to deliver goods within such timescales, however, some delays are inevitable. Made In England Bags shall not be liable for any delay that you may suffer in this regard. Shipments are delivered by courier and this will require a signature from you. If an item is especially urgent, call us, we will try to assist where possible. We can and often do work to tight deadlines and aim to meet yours as best we can Quotes for shipment of large orders or those outside of mainland UK will vary and are provided on an order by order basis. Once agreed with you, the customer the order process will commence.

Cancellation/Returns Policy

Made In England Bags has the right to cancel any order you make for any product if you fail our validation or security checks. In certain instances you may not receive email confirmation of an order being cancelled. Bespoke items will not be refunded as they are personal to you and cannot be resold. Made In England Bags is part of Giggling Gecko Ltd.